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SIT50122 · Nationally Recognised · Travel & Tourism Industry

Diploma of Travel and Tourism Management

From the travel agency floor to the cruise deck. The senior qualification for the people designing trips, leading teams and running tourism businesses across Australia and around the world.

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Course Code
SIT50122
Duration
12 months
Total Units
23 units
Enrolment
Anytime
Course Description

Lead the trips, the teams and the bookings

Airliner wing over destination coastline

Embark on an exhilarating journey with the Diploma of Travel and Tourism Management: your gateway to a vibrant career crafting unforgettable experiences worldwide. This dynamic course equips you with essential skills in managing budgets, leading teams, and marketing travel services, all while exploring the diverse facets of the tourism industry.

Whether you're dreaming of guiding tours through exotic locales or curating bespoke travel packages, this qualification opens doors to endless adventures and opportunities. Join us and transform your passion for travel into a rewarding profession, creating memories that last a lifetime.

You'll delve into 23 units covering areas such as managing budgets, leading teams, planning e-marketing strategies, and selling tourism products and services. This comprehensive curriculum equips you with the skills needed to excel in various roles within the travel and tourism industry.

Diploma of Travel and Tourism Management Training Plan

23 nationally recognised units

Thirteen core units cover the foundations every senior travel and tourism operator needs: industry knowledge, customer experience, leadership, finance, business relationships and workplace safety. Ten electives let you specialise across product knowledge, destination advice, sales, quoting, bookings, business risk, project management and online standards.

Nationally Recognised Training
Australian Qualifications Framework
Traveller planning a route with a map and camera
Core Units

Core Units (13 units)

Every student completes these 13 units. They cover the full senior travel and tourism management toolkit: industry knowledge, customer experience, leadership and people management, work operations, finance and budgeting, business relationships and workplace safety.

SITTIND003 Source and use information on the tourism and travel industry
SIRXOSM007 Manage risk to organisational reputation in an online setting
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXHRM009 Lead and manage people
BSBTWK501 Lead diversity and inclusion
SITXMGT005 Establish and conduct business relationships
SITXCOM010 Manage conflict
SITXMGT004 Monitor work operations
SITXFIN008 Interpret financial information
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXWHS007 Implement and monitor work health and safety practices
Electives

Electives (10 units)

Specialised units that round out your skill set: tourism product knowledge, destination advice (international and Australian), sales and quoting, bookings, business risk, social media standards, project management and safety risk assessment.

SITTTVL001 Access and interpret product information
SITTTVL002 Provide advice on international destinations
SITTTVL003 Provide advice on Australian destinations
SITTTVL004 Sell tourism products or services
SITTTVL005 Prepare customer quotations
SITTTVL006 Book tourism products and process documentation
BSBOPS504 Manage business risk
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
SITXMGT006 Manage projects
SITXWHS006 Identify hazards, assess and control safety risks
Career Pathway

Where this qualification takes you

Graduates of the Diploma of Travel and Tourism are prepared to lead teams, design travel experiences, and manage business operations across the tourism industry. This qualification also opens doors to senior management roles or further study in tourism and business leadership.

Travel Consultant

Travel Consultant

Work assisting customers with travel arrangements, and booking flights, accommodation, tours, and other travel services.

Visitor Information Officer

Visitor Information Officer

Provide visitors with helpful information about local attractions, events, and activities.

Tourism Assistant

Tourism Assistant

Support various aspects of tourism operations, including administrative tasks, tour logistics, and customer support.

Tour Guide

Tour Guide

Plan travel itineraries ensuring smooth logistics, activities, and providing exceptional customer service.

Customer Service Team Member

Customer Service Team Member

Work as part of a team to ensure excellent customer service is provided.

Cruise Ship Staff

Cruise Ship Staff

Work in guest services, entertainment, or excursion coordination roles on cruise ships.

Study Options

Pick the path that suits how you actually work

Training can be delivered face to face in the workplace or in a traditional classroom environment. Students can also study within their own schedule using our online platform, or a combination of face-to-face and online training.

Most Popular

Face-to-Face Workplace

We come to your workplace across Metro & SE QLD and assess on-site. Real-world tourism training where you actually serve customers.

Location Metro & SE QLD
Duration 12 months
Best for Working tourism staff
Self-Paced

Online

Study within your own schedule on our online platform. Available nationally. No commute, no fixed class times.

Location Anywhere in Australia
Duration 12 months
Best for Self-directed learners
Best of Both

Combination

Mix face-to-face workplace training with online learning. Get the structure of in-person sessions plus the flexibility of self-paced study.

Location SE QLD + Online
Duration 12 months
Best for Career changers
Course Fees

Fee for Service

Pay the full course fee directly with a manageable payment plan via Ezidebit. Talk to us during your enrolment call if you'd like to discuss any other available pathways for your situation.

Self-Funded

Diploma of Travel and Tourism Management

$5,290
all in, fee for service

Same nationally recognised SIT50122 qualification, paid directly. Payment plans available via Ezidebit with a $1,500 deposit on enrolment.

Total: $5,290 fixed
Payment plan: $1,500 deposit + Ezidebit

Payment plan structure

We make paying for your course simple and manageable. Courses under $1,500 are paid upfront and in full at enrolment. Courses over $1,500 can be arranged with a $1,500 deposit on enrolment, followed by a simple payment plan via Ezidebit direct debit.

Note: Ezidebit terms, conditions, and fees apply. Full details provided during the enrolment process.

Important course documents

Read the official ABHT fee schedule and refund policy before enrolling.

Traveller overlooking a scenic destination
Ready to Enrol?

From form to first day: how it works

No mystery, no surprises. Here's exactly what happens after you register your interest.

1

Register your interest

Fill in our expression of interest form, or call (07) 3117 9722 if you'd rather chat.

2

Eligibility check

We'll check whether you're eligible for any government-funded training pathway.

3

Enrolment call

We'll discuss your enrolment, eligibility for funding, and training plan. We'll also confirm course costs and arrange payment or a payment plan.

4

Enrolment Induction

Attend an enrolment induction where we'll guide you through the enrolment process, answer your questions, and get you ready to start.

Let's get you started

Register your interest now and we'll be in touch within 1–2 business days.

Register Your Interest Now
Trusted By

The businesses we work with

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Meals on Wheels QueenslandMeals on Wheels Queensland
Maroochydore Surf Life Saving ClubMaroochydore Surf Life Saving Club
Kings Beach BarKings Beach Bar
Maroochy RSLMaroochy RSL
The Dock at the WharfThe Dock at the Wharf
Sandstone Point HotelSandstone Point Hotel
Psari RestaurantPsari Restaurant
Spicers Tamarind RetreatSpicers Tamarind Retreat
See RestaurantSee Restaurant
The CreekThe Creek
Spicers Clovelly EstateSpicers Clovelly Estate
FAQ

Common questions

If you're wondering about something else, just ring or message us. We answer real questions from real humans.

Senior roles across the travel and tourism industry. Common positions include Travel Consultant, Visitor Information Officer, Tourism Assistant, Tour Guide, Customer Service Team Member, and Cruise Ship Staff. The Diploma is also widely used by people running their own travel or tourism businesses to formalise the skills they're already applying day to day.

The full range: travel agencies, tour operations, cruise lines, inbound tour operators, visitor information centres, hotels and resorts. The 23 units cover everything from industry knowledge and destination advice through to financial management, leadership and workplace safety, so the qualification works across all major travel and tourism workplaces.

No formal entry requirements. The Diploma sits at the senior end of the SIT travel and tourism stream so most students arrive with either a Cert III or IV qualification, or a few years of operational tourism experience. You'll need access to a travel or tourism workplace context to apply the learning during the course.

Fee for Service for the Diploma of Travel and Tourism Management is $5,290 with a $1,500 deposit and Ezidebit payment plan. We'll talk through your situation and any other available pathways during your enrolment call.

The standard duration is 12 months. With 23 units, this is one of our larger diplomas, but most students complete in the standard timeframe while working in industry. The pace is flexible, study faster if you can, take a bit longer if you need to. Just let your trainer know what fits your schedule.

Both. Our training is delivered nationally via our online platform, and we also deliver face-to-face in workplaces across Metro and SE QLD. Many students do a combination of online learning and in-person workplace assessment. The qualification is the same either way.

The Diploma is recognised by many universities for credit toward a Bachelor of Tourism, Business, or related degree. Credit varies by provider, but many travel and tourism graduates use the qualification as a stepping stone into Bachelor-level study. We'll talk through the options on your enrolment call.

Step into travel and tourism

Ready to enrol?

Register your interest, and our team will be in touch within 1–2 business days. We'll talk you through course details, funding options, and what comes next. Or skip the form and pick up the phone.