Diploma in Hospitality Management
Run the venue. Lead the team. Manage the numbers. The Diploma for people stepping into management of hotels, restaurants, resorts and bars, with the full operational playbook to back it up.
From front-of-house hero to behind-the-scenes mastermind
Dreaming of running the show in the world of hospitality? Our Diploma in Hospitality Management is your backstage pass to leading top-tier hotels, restaurants, resorts, and more. This course goes beyond the basics, giving you the skills to manage teams, control budgets, and keep operations running like a well-oiled machine.
You'll dive into everything from high-level customer service and staff leadership to marketing strategies and financial management. Whether you're aiming to be a restaurant manager, hotel supervisor, or even open your own venue, this diploma gives you the expertise to handle any hospitality challenge with confidence.
This qualification covers 28 units, including business operations, financial management, staff leadership, and customer service excellence. You'll gain expertise in managing venues, coordinating events, ensuring compliance with industry regulations, and enhancing the guest experience, preparing you for management positions in hotels, restaurants, and other hospitality businesses.
28 nationally recognised units
13 core units cover the foundations every hospitality manager needs: industry knowledge, customer service, finance, legal compliance, leadership and workplace safety. 15 electives round out the qualification with the operational skills you'll use day to day across food and beverage, food safety, events and venue operations.
How you'll study
Delivery, duration, entry requirements, assessment, and work placement at a glance.
Delivery Mode
Training is delivered through a combination of face-to-face learning, workplace-based learning, practical hospitality activities and independent study.
Training Location
Training takes place at approved ABHT training venues and hospitality workplaces.
Course Duration
Course duration varies depending on your training pathway, previous experience and individual progress.
Attendance
Students are expected to attend all scheduled training sessions and actively participate in learning and assessment activities.
Practical Training
You'll develop advanced hospitality management skills through practical workplace activities, leadership projects and real-world hospitality scenarios.
Entry Requirements
There are no formal entry requirements. Students must complete a pre-enrolment LLN assessment and have the language, literacy, numeracy and digital skills to participate in training and assessment.
Assessment
Assessment includes written questions, practical tasks, workplace projects, observations, workplace evidence where applicable and practical demonstrations. RPL and Credit Transfer are available for eligible students.
Work Placement
Students enrolled as trainees complete practical training and assessment in their workplace with their employer. Students who are not employed may be required to complete a work placement in an approved hospitality venue, with ABHT able to assist in arranging a suitable placement where required.
Where this qualification takes you
Graduates of this course will receive the nationally recognised SIT50422 - Diploma of Hospitality Management, preparing them for management and leadership roles across restaurants, hotels, pubs, clubs, cafés, resorts, event venues and other hospitality businesses. Career opportunities include:
Hotel Management
Oversee day-to-day operations, guest satisfaction, managing staff, and handling administrative tasks.
Front Office Manager
Front office managers handle reception and guest service operations in hotels and resorts.
Events Manager
Planning, organising, and executing various events, such as weddings, conferences, and corporate functions.
Guest Relations
Work closely with guests to address complaints, and providing exceptional customer service.
Tourism & Travel Consultant
Graduates can explore roles in travel agencies, providing advice and planning travel itineraries for clients.
Resort Management
Running a resort, overseeing recreational activities, guest services, and maintaining the overall guest experience.
Pick the path that suits how you actually work
Training can be delivered face to face in the workplace or in a traditional classroom environment. Students can also study within their own schedule using our online platform, or a combination of face-to-face and online training.
Two enrolment options
Career Boost subsidised pathway for eligible Queensland students brings the co-contribution down to just $28 (or $19.60 concessional). Fee for Service is open to anyone and includes a payment plan via Ezidebit.
Career Boost: General Training
Career Boost is designed to take your career to the next level, helping eligible students develop the higher-level skills needed to advance or move into new roles. Queensland Government funding covers the bulk of the course cost, with a small co-contribution charged per unit.
Diploma in Hospitality Management
Same nationally recognised SIT50422 qualification, paid directly. Open to anyone regardless of state or eligibility status. Payment plans available via Ezidebit with a $1,500 deposit on enrolment.
Payment plan structure
We make paying for your course simple and manageable. Courses under $1,500 are paid upfront and in full at enrolment. Courses over $1,500 can be arranged with a $1,500 deposit on enrolment, followed by a simple payment plan via Ezidebit direct debit.
Important course documents
Read the official ABHT fee schedule, the Career Boost program policy, and the refund policy before enrolling.
From form to first day: how it works
No mystery, no surprises. Here's exactly what happens after you register your interest.
Register your interest
Fill in our expression of interest form, or call (07) 3117 9722 if you'd rather chat.
Eligibility check
We'll check whether you qualify for Career Boost funding or another government-funded training pathway.
Enrolment call
We'll discuss your enrolment, eligibility for funding, and training plan. We'll also confirm course costs and arrange payment or a payment plan.
Enrolment Induction
Attend an enrolment induction where we'll guide you through the enrolment process, answer your questions, and get you ready to start.
Let's get you started
Register your interest now and we'll be in touch within 1–2 business days.
Register Your Interest NowThe businesses we work with
The Surf Club Mooloolaba
Beach House
Aussie World
Beach Bar
Coolum Beach Bar
Cotton Tree Beach Bar
Meals on Wheels Queensland
Maroochydore Surf Life Saving Club
Kings Beach Bar
Maroochy RSL
The Dock at the Wharf
Sandstone Point Hotel
Psari Restaurant
Spicers Tamarind Retreat
See Restaurant
The Creek
Spicers Clovelly EstateCommon questions
If you're wondering about something else, just ring or message us. We answer real questions from real humans.
Senior hospitality roles across hotels, restaurants, resorts, bars and event venues. Common positions include Hotel Manager, Front Office Manager, Events Manager, Guest Relations Manager, Resort Manager, and Tourism & Travel Consultant. Many graduates also use the Diploma to step up from supervisor or duty-manager roles into venue-management positions, or to formalise the skills they're already applying while running their own venue.
No formal entry requirements. The Diploma is a more advanced qualification so most students arrive with either a Cert IV in Hospitality or several years of frontline-management experience. You'll need to be able to study in English and have access to a workplace context to apply the learning. If you're stepping straight from Cert IV, that flows naturally into the Diploma content.
Two options. Career Boost subsidised pathway for eligible Queensland students brings the co-contribution down to $28.00 ($1 per unit, 28 units) for non-concessional, or $19.60 ($0.70 per unit) for concessional. Fee for Service is $6,440 with a $1,500 deposit and Ezidebit payment plan, open to anyone. We'll check your eligibility during the enrolment call and recommend the right pathway.
The standard duration is 12 months. Most students complete in that timeframe while working in industry. The pace is flexible, study faster if you can, take a bit longer if you need to. Just let your trainer know what fits your schedule.
Both. Our training is delivered nationally via our online platform, and we also deliver face-to-face in workplaces across Metro and SE QLD. Many students do a combination of online learning and in-person workplace assessment. The qualification is the same either way.
Cert IV in Hospitality (SIT40422) is the supervisor and duty-manager level qualification, focused on coordinating shifts, leading service teams, and stepping into operational management. The Diploma (SIT50422) steps up into venue and senior-manager territory, covering financial management, budgeting, legal risk, sustainability policy, and the full operational responsibility for a hospitality business. If you're already in or moving toward a venue-management role, the Diploma is usually the right fit.
No. SIT50422 has multiple elective streams. This page covers the mainstream Diploma in Hospitality Management, weighted toward venue management, front-of-house leadership, and operations. The Commercial Cookery stream swaps in cookery-focused electives and is targeted at chefs moving into kitchen management. Different career paths, different unit selections, same qualification code.
Ready to enrol?
Register your interest, and our team will be in touch within 1–2 business days. We'll talk you through course details, funding options, and what comes next. Or skip the form and pick up the phone.