Certificate IV in Hospitality
Step up from the floor to leading it. The qualification for hospitality workers ready to move into supervisor and team leader roles: rostering, stock, service standards, and getting the best out of your crew.
Run the show, one shift at a time
The Certificate IV in Hospitality (SIT40422) is the step-up qualification for hospitality workers ready to lead. It reflects the role of skilled operators who use a broad range of hospitality service, sales, and operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members.
This is the qualification for shift supervisors, team leaders, duty managers in training, and anyone who's become the person the rest of the team looks to when things get busy. You'll learn to roster staff, manage conflict, monitor service standards, control stock, and coach your team, all while keeping the customer experience front and centre.
You'll complete 21 nationally recognised units: 9 core covering leadership, finances, safety, and service quality, plus 12 electives tailored to the venue you work in. The natural pathway after Cert III, and a springboard into the Diploma of Hospitality Management.
21 nationally recognised units
9 core units covering leadership, financial operations, safety, and service excellence, plus 12 electives tailored to your venue and role.
Elective Units (12)
Your 12 electives are tailored to your venue and career direction during your training plan. This is the typical elective selection for the mainstream Cert IV Hospitality delivery.
How you'll study
Delivery, duration, entry requirements, assessment, and work placement at a glance.
Delivery Mode
Training is delivered through face-to-face learning, workplace-based learning, practical hospitality activities and independent study.
Training Location
Training takes place at approved ABHT training venues and hospitality workplaces.
Course Duration
Course duration varies depending on your training pathway, previous experience and individual progress.
Attendance
Students are expected to attend all scheduled training sessions and actively participate in learning and assessment activities.
Practical Training
You'll develop supervisory and leadership skills through practical workplace activities and assessments completed under real hospitality industry conditions.
Entry Requirements
There are no formal entry requirements. Students must complete a pre-enrolment LLN assessment and have the language, literacy, numeracy and digital skills to participate in training and assessment.
Assessment
Assessment includes written questions, practical tasks, workplace projects, observations, workplace evidence and practical demonstrations. RPL and Credit Transfer are available for eligible students.
Work Placement
Students enrolled as trainees complete practical training and assessment in their workplace with their employer. Students who are not employed may be required to complete a work placement in an approved hospitality venue, with ABHT able to assist in arranging a suitable placement where required.
Where this qualification takes you
Graduates of this course will receive the nationally recognised SIT40422 - Certificate IV in Hospitality, preparing them for supervisory and leadership roles across restaurants, hotels, pubs, clubs, cafés, resorts, event venues and other hospitality businesses. Career opportunities include:
Shift Supervisor
Run the floor during service: coordinating staff, handling escalations, and keeping standards high when it's busiest.
Team Leader
Lead a section or department: rostering, coaching new staff, and being the link between the team and management.
Duty Manager
Take responsibility for the whole venue on shift: opening, closing, cash handling, compliance, and incident management.
Take your career to the next level
Use your Certificate IV in Hospitality as a stepping stone to management. Graduates are eligible to enrol in these next-level VET qualifications.
Pick the path that suits how you actually live
We deliver Cert IV Hospitality in three flexible formats. All lead to the same nationally recognised qualification.
Two ways to fund your Cert IV in Hospitality
Whether you're eligible for Career Boost funding or paying privately, there's a pathway that works for you. We'll confirm the exact figures during your enrolment call.
Career Boost
General training pathway with co-contribution fees charged per unit. Strict eligibility criteria apply, but if you qualify the savings are significant.
QLD Career Boost ProgramFee for Service
If you're not eligible for government funding, pay the full course fee directly. Same nationally recognised outcome. Payment plans available via Ezidebit.
Payment plan structure
If your course is over $1,500, we make payment manageable with a $1,500 deposit at enrolment, followed by a simple payment plan via Ezidebit direct debit.
Important course documents
Read the official ABHT fee schedule and refund policy before enrolling.
From form to first day: how it works
No mystery, no surprises. Here's exactly what happens after you register your interest.
Register your interest
Fill in our expression of interest form, or call (07) 3117 9722 if you'd rather chat.
Eligibility check
We'll check whether you're eligible for government-funded training and talk through your goals.
Enrolment call
We'll discuss your training plan, confirm course costs, and arrange your deposit and payment plan.
Enrolment Induction
Attend an enrolment induction where we'll guide you through the enrolment process, answer your questions, and get you ready to start.
Let's get you started
Register your interest now and we'll be in touch within 1–2 business days.
Register Your Interest NowThe businesses we work with
The Surf Club Mooloolaba
Beach House
Aussie World
Beach Bar
Coolum Beach Bar
Cotton Tree Beach Bar
Meals on Wheels Queensland
Maroochydore Surf Life Saving Club
Kings Beach Bar
Maroochy RSL
The Dock at the Wharf
Sandstone Point Hotel
Psari Restaurant
Spicers Tamarind Retreat
See Restaurant
The Creek
Spicers Clovelly EstateCommon questions
If you're wondering about something else, just ring or message us. We answer real questions from real humans.
Cert III is about doing the job well: service skills, working in a team, operating confidently in a venue. Cert IV is about leading the people who do it: rostering, coaching, conflict management, monitoring operations, and budgets. If you're already the one others turn to on shift, Cert IV formalises that step up.
No. There are no formal entry requirements. Cert III is the natural lead-in but not mandatory. If you've got solid hospitality experience and you're stepping into (or already doing) a supervisory role, you can enrol straight into Cert IV. We'll talk through your experience during the enrolment call to make sure it's the right fit.
You'll need access to a hospitality workplace during the course, and some units involve leading or coaching others, so being in (or moving toward) a shift leader or supervisor position makes assessment much smoother. If you're not there yet, talk to us. We can plan the timing so leadership units come later in your enrolment.
Career Boost co-contribution is $21 ($14.70 concessional) for eligible students. Otherwise, Fee for Service is $4,950 with a $1,500 deposit and Ezidebit payment plan available. We'll confirm your exact figure during the enrolment call.
The standard duration is 12 to 18 months. Most students complete while working in industry. The pace is flexible: study faster if you can, take a bit longer if you need to. Just let your trainer know what fits your schedule.
Both. Our training is delivered nationally via our online platform, and we also deliver face-to-face in workplaces across Metro and SE QLD. Many students do a combination of online learning and in-person workplace assessment. The qualification is the same either way.
Ready to enrol?
Register your interest, and our team will be in touch within 1–2 business days. Or skip the form and just pick up the phone, we'd love to hear from you.