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BSB30120 - Certificate III Business

Administration

Course Description

Let's get down to business with the Certificate III in Business Administration, where you'll master the art of keeping an office running smoothly—all while having fun!

This course is your gateway to learning practical skills like organising schedules, crafting professional communications, and even crunching some numbers. Perfect for anyone looking to dive into the world of business, it's designed to be engaging and interactive, ensuring you enjoy the journey as much as the destination. Get ready to turn your organisational talents into a rewarding career in a vibrant office setting!

What will you study?

In a Certificate III in Business (Administration Specialisation), you'll complete 13 units covering administrative support, document management, business communication, and office operations to excel in professional workplace settings.

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Course Enrolment:

Anytime

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Entry Requirements:

Nil

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Course Duration:

12mths

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Location:

ABHT are approved to deliver this course nationally via our online platform and can deliver this training face to face in the workplace throughout Metro & SE QLD.

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Study Options:

Training can be delivered face to face in the workplace or in a traditional classroom environment. Students can also study within their own schedule using our online platform or combination of face-to-face and online training.

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Study Pathways:

Certificate IV Business

Diploma of Business

Certificate IV in Leadership and Management

Certificate III Business (Administration) Training Plan

Business Workplace

BSBTWK301 Use inclusive work practices

BSBTWK301 Use Inclusive Work Practices is all about making your workplace a welcoming, friendly, and inclusive space where everyone feels like they belong. In this unit, you'll learn how to celebrate and embrace the unique differences in your team, communicate in ways that connect people, and create an environment where everyone’s voice is heard. It’s about turning your workplace into a place where diversity isn’t just accepted—it’s celebrated, making work more fun and meaningful for everyone!

BSBXCM301 Engage in workplace communication

BSBXCM301 Engage in Workplace Communication is all about mastering the art of getting your message across in a way that’s clear, friendly, and effective. Whether it’s chatting with your team, writing emails, or presenting ideas, this unit teaches you how to communicate like a pro. You’ll learn how to listen actively, share information confidently, and make sure everyone’s on the same page—all while keeping the vibes positive and collaborative. It’s like leveling up your communication game to make work more fun, connected, and productive!

BSBPEF301 Organise personal work priorities

BSBPEF301 Organise Personal Work Priorities is your go-to guide for mastering the art of juggling tasks like a pro! In this unit, you'll learn how to set goals, manage your time, and stay on top of your to-do list with ease. It’s all about finding the perfect balance, so you can stay productive without feeling overwhelmed. By the end, you’ll be a prioritizing powerhouse, ready to tackle your workday with confidence and maybe even squeeze in some extra time for the things you love.

Business Documentation

BSBTEC301 Design and produce business documents

BSBTEC301 Design and Produce Business Documents is all about unleashing your inner document design guru! In this unit, you'll learn how to create professional, polished business documents that don’t just get the job done—they make a statement. Whether it’s crafting the perfect report, designing eye-catching presentations, or putting together a sleek spreadsheet, you’ll gain the skills to make every document look sharp and effective. By the end, you'll be the go-to person for all things document-related, turning ordinary business paperwork into something that truly stands out!

BSBWRT311 Write simple documents

BSBWRT311 Write Simple Documents is your guide to mastering the art of clear, straightforward communication. In this unit, you'll learn how to craft easy-to-read documents like emails, reports, and letters that get your message across without any fuss. It's all about writing with clarity, purpose, and a touch of professionalism. By the end, you'll be able to create simple, well-structured documents that are a breeze to read and understand, making your writing not just effective, but also a pleasure for others to read!

Business Administration

BSBFIN301 Process financial transactions

BSBFIN301 Process Financial Transactions is all about getting hands-on with the numbers and ensuring everything adds up! In this unit, you'll learn how to handle financial transactions like a pro—whether it's processing invoices, managing payments, or reconciling accounts. It’s the key to keeping the financial side of a business running smoothly, with accuracy and attention to detail. By the end, you'll be confident in your ability to process finances with precision, making sure the books are balanced and everything is in order!

BSBFIN302 Maintain financial records

Maintaining financial records in BSBFIN302 is like being the meticulous curator of a complex financial archive. You’re responsible for ensuring every transaction is accurately recorded, each balance reconciled, and every document properly filed. Precision and attention to detail are crucial as you manage a range of financial data, from receipts and invoices to bank statements and payroll records. Your role ensures that the financial health of the organization is clearly documented, providing transparency and facilitating informed decision-making.

BSBPUR301 Purchase goods and services

In BSBPUR301, purchasing goods and services involves a strategic blend of negotiation, analysis, and management. You’ll be tasked with sourcing the best suppliers, evaluating their offerings, and ensuring that each purchase aligns with the organization’s needs and budget. Your role requires assessing quality, cost, and reliability, all while maintaining strong supplier relationships. It’s about balancing efficiency with effectiveness, making informed decisions to secure the best value for your organization and streamline its procurement processes.

BSBOPS303 Organise schedules

In BSBPUR301, purchasing goods and services involves a strategic blend of negotiation, analysis, and management. You’ll be tasked with sourcing the best suppliers, evaluating their offerings, and ensuring that each purchase aligns with the organization’s needs and budget. Your role requires assessing quality, cost, and reliability, all while maintaining strong supplier relationships. It’s about balancing efficiency with effectiveness, making informed decisions to secure the best value for your organization and streamline its procurement processes.

Sustainable Business

BSBSUS211 Participate in sustainable work practices

BSBSUS211, participating in sustainable work practices means integrating eco-friendly approaches into your daily routines. You'll focus on reducing waste, conserving resources, and implementing strategies that minimize your environmental impact. This involves everything from managing energy consumption and recycling materials to supporting sustainable suppliers and promoting green initiatives within your workplace. By adopting these practices, you contribute to a healthier planet while fostering a culture of sustainability that benefits both the environment and your organization.

BSBCRT311 Apply critical thinking skills in a team environment

BSBCRT311, applying critical thinking skills in a team environment involves leveraging analytical and problem-solving abilities to enhance collective decision-making. You'll work collaboratively to evaluate complex issues, challenge assumptions, and explore innovative solutions. This means engaging in thoughtful discussions, considering multiple perspectives, and using evidence-based reasoning to drive team strategies and actions. Your role is to foster a culture of open inquiry and constructive feedback, helping the team navigate challenges effectively and make well-informed decisions.

Work Health and Safety

BSBWHS311 Assist with maintaining workplace safety

BSBWHS311, assisting with maintaining workplace safety means actively supporting and implementing health and safety practices to create a secure work environment. You’ll help monitor safety procedures, conduct risk assessments, and ensure compliance with safety regulations. This involves identifying potential hazards, promoting safe work behaviors, and responding effectively to incidents or concerns. Your role is crucial in fostering a culture of safety, where employees are aware of and adhere to safety protocols, ultimately contributing to a safer and more productive workplace.

BSBPEF201 Support personal wellbeing in the workplace

BSBPEF201, supporting personal wellbeing in the workplace involves creating and maintaining an environment that fosters mental and emotional health. You'll implement practices and resources that help employees manage stress, balance work and life, and build resilience. This might include promoting wellness programs, encouraging open communication, and offering support for personal development. By prioritizing wellbeing, you contribute to a positive workplace culture where employees feel valued and supported, leading to increased job satisfaction and overall productivity.

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Course Fees:

There are five available enrolment options to choose from for this course:

Queensland User Choice Program:

The Queensland Government will contribute towards the cost of training and assessment for eligible Queensland apprentices and trainees. Australian Business & Hospitality Training is a Skills Assure Supplier and can assist you with your funding inquiries and training needs.

Please Note: The funding provided by Queensland Government doesn't cover the full cost of training.

ABHT is required to levy a Student Contribution Fee:

Non-concessional $1.60 per nominal hour

Concessional $1.12 per nominal hour

Total student contribution fees - Certificate III in Business

Non-concessional: $744.00

Concessional: $520.80

Certificate 3 Guarantee Program:

This program supports eligible individuals to complete their first post-school certificate III qualification.

This will increase their employment opportunities by gaining the required skills to move into employment, advance their career or re-enter the workforce.

Please Note: The funding provided by Queensland Government doesn't cover the full cost of training.

We are required to charge co-contribution fees for this course Fees are charged and collected at the Unit of Competency rate.

• Non-Concessional Fees: $1 per unit

• Concessional Fees: $0.70 per unit

Total co-contribution fees for the Certificate III in Business (Administration)

Non-Concessional: $13.00

Concessional: $9.10

School-Based Traineeship:

School-Based Traineeships are fee free

Fee for Service:

Certificate III Business Administration - $2950.00

BSB30120 - Certificate III Business

Administration

Course Description

Let's get down to business with the Certificate III in Business Administration, where you'll master the art of keeping an office running smoothly—all while having fun!

This course is your gateway to learning practical skills like organising schedules, crafting professional communications, and even crunching some numbers. Perfect for anyone looking to dive into the world of business, it's designed to be engaging and interactive, ensuring you enjoy the journey as much as the destination. Get ready to turn your organisational talents into a rewarding career in a vibrant office setting!

What will you study?

In a Certificate III in Business (Administration Specialisation), you'll complete 13 units covering administrative support, document management, business communication, and office operations to excel in professional workplace settings.

Image

Course Enrolment:

Anytime

Image

Entry Requirements:

Nil

Image

Course Duration:

12mths

Image

Location:

ABHT are approved to deliver this course nationally via our online platform and can deliver this training face to face in the workplace throughout Metro & SE QLD.

Image

Study Options:

Training can be delivered face to face in the workplace or in a traditional classroom environment. Students can also study within their own schedule using our online platform or combination of face-to-face and online training.

Image

Study Pathways:

Certificate IV Business

Diploma of Business

Certificate IV in Leadership and Management

Certificate III Business (Administration) Training Plan

Business Workplace

BSBTWK301 Use inclusive work practices

BSBTWK301 Use Inclusive Work Practices is all about making your workplace a welcoming, friendly, and inclusive space where everyone feels like they belong. In this unit, you'll learn how to celebrate and embrace the unique differences in your team, communicate in ways that connect people, and create an environment where everyone’s voice is heard. It’s about turning your workplace into a place where diversity isn’t just accepted—it’s celebrated, making work more fun and meaningful for everyone!

BSBXCM301 Engage in workplace communication

BSBXCM301 Engage in Workplace Communication is all about mastering the art of getting your message across in a way that’s clear, friendly, and effective. Whether it’s chatting with your team, writing emails, or presenting ideas, this unit teaches you how to communicate like a pro. You’ll learn how to listen actively, share information confidently, and make sure everyone’s on the same page—all while keeping the vibes positive and collaborative. It’s like levelling up your communication game to make work more fun, connected, and productive!

BSBPEF301 Organise personal work priorities

BSBPEF301 Organise Personal Work Priorities is your go-to guide for mastering the art of juggling tasks like a pro! In this unit, you'll learn how to set goals, manage your time, and stay on top of your to-do list with ease. It’s all about finding the perfect balance, so you can stay productive without feeling overwhelmed. By the end, you’ll be a prioritising powerhouse, ready to tackle your workday with confidence and maybe even squeeze in some extra time for the things you love.

Business Documentation

BSBTEC301 Design and produce business documents

BSBTEC301 Design and Produce Business Documents is all about unleashing your inner document design guru! In this unit, you'll learn how to create professional, polished business documents that don’t just get the job done—they make a statement. Whether it’s crafting the perfect report, designing eye-catching presentations, or putting together a sleek spreadsheet, you’ll gain the skills to make every document look sharp and effective. By the end, you'll be the go-to person for all things document-related, turning ordinary business paperwork into something that truly stands out!

BSBWRT311 Write simple documents

BSBWRT311 Write Simple Documents is your guide to mastering the art of clear, straightforward communication. In this unit, you'll learn how to craft easy-to-read documents like emails, reports, and letters that get your message across without any fuss. It's all about writing with clarity, purpose, and a touch of professionalism. By the end, you'll be able to create simple, well-structured documents that are a breeze to read and understand, making your writing not just effective, but also a pleasure for others to read!

Business Administration

BSBFIN301 Process financial transactions

BSBFIN301 Process Financial Transactions is all about getting hands-on with the numbers and ensuring everything adds up! In this unit, you'll learn how to handle financial transactions like a pro—whether it's processing invoices, managing payments, or reconciling accounts. It’s the key to keeping the financial side of a business running smoothly, with accuracy and attention to detail. By the end, you'll be confident in your ability to process finances with precision, making sure the books are balanced and everything is in order!

BSBFIN302 Maintain financial records

Maintaining financial records in BSBFIN302 is like being the meticulous curator of a complex financial archive. You’re responsible for ensuring every transaction is accurately recorded, each balance reconciled, and every document properly filed. Precision and attention to detail are crucial as you manage a range of financial data, from receipts and invoices to bank statements and payroll records. Your role ensures that the financial health of the organisation is clearly documented, providing transparency and facilitating informed decision-making.

BSBOPS301 Maintain business resources

This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.

The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.

BSBOPS303 Organise schedules

In BSBPUR301, purchasing goods and services involves a strategic blend of negotiation, analysis, and management. You’ll be tasked with sourcing the best suppliers, evaluating their offerings, and ensuring that each purchase aligns with the organisation’s needs and budget. Your role requires assessing quality, cost, and reliability, all while maintaining strong supplier relationships. It’s about balancing efficiency with effectiveness, making informed decisions to secure the best value for your organisation and streamline its procurement processes.

Sustainable Business

BSBSUS211 Participate in sustainable work practices

BSBSUS211, participating in sustainable work practices means integrating eco-friendly approaches into your daily routines. You'll focus on reducing waste, conserving resources, and implementing strategies that minimize your environmental impact. This involves everything from managing energy consumption and recycling materials to supporting sustainable suppliers and promoting green initiatives within your workplace. By adopting these practices, you contribute to a healthier planet while fostering a culture of sustainability that benefits both the environment and your organisation.

BSBCRT311 Apply critical thinking skills in a team environment

BSBCRT311, applying critical thinking skills in a team environment involves leveraging analytical and problem-solving abilities to enhance collective decision-making. You'll work collaboratively to evaluate complex issues, challenge assumptions, and explore innovative solutions. This means engaging in thoughtful discussions, considering multiple perspectives, and using evidence-based reasoning to drive team strategies and actions. Your role is to foster a culture of open inquiry and constructive feedback, helping the team navigate challenges effectively and make well-informed decisions.

Work Health and Safety

BSBWHS311 Assist with maintaining workplace safety

BSBWHS311, assisting with maintaining workplace safety means actively supporting and implementing health and safety practices to create a secure work environment. You’ll help monitor safety procedures, conduct risk assessments, and ensure compliance with safety regulations. This involves identifying potential hazards, promoting safe work behaviors, and responding effectively to incidents or concerns. Your role is crucial in fostering a culture of safety, where employees are aware of and adhere to safety protocols, ultimately contributing to a safer and more productive workplace.

BSBPEF201 Support personal wellbeing in the workplace

BSBPEF201, supporting personal wellbeing in the workplace involves creating and maintaining an environment that fosters mental and emotional health. You'll implement practices and resources that help employees manage stress, balance work and life, and build resilience. This might include promoting wellness programs, encouraging open communication, and offering support for personal development. By prioritising wellbeing, you contribute to a positive workplace culture where employees feel valued and supported, leading to increased job satisfaction and overall productivity.

Image

Course Fees:

There are four available enrolment options to choose from for this course:

Image

Course Fees:

There are five available enrolment options to choose from for this course:

Queensland User Choice Program:

The Queensland Government will contribute towards the cost of training and assessment for eligible Queensland apprentices and trainees. Australian Business & Hospitality Training is a Skills Assure Supplier and can assist you with your funding inquiries and training needs.

Please Note: The funding provided by Queensland Government doesn't cover the full cost of training.

ABHT is required to levy a Student Contribution Fee:

Non-concessional $1.60 per nominal hour

Concessional $1.12 per nominal hour

Total student contribution fees - Certificate III in Business

Non-concessional: $744.00

Concessional: $520.80

Certificate 3 Guarantee Program:

This program supports eligible individuals to complete their first post-school certificate III qualification.

This will increase their employment opportunities by gaining the required skills to move into employment, advance their career or re-enter the workforce.

Please Note: The funding provided by Queensland Government doesn't cover the full cost of training.

We are required to charge co-contribution fees for this course Fees are charged and collected at the Unit of Competency rate.

• Non-Concessional Fees: $1 per unit

• Concessional Fees: $0.70 per unit

Total co-contribution fees for the Certificate III in Business (Administration)

Non-Concessional: $13.00

Concessional: $9.10

School-Based Traineeship:

School-Based Traineeships are fee free

Fee for Service:

Certificate III Business Administration - $2950.00

Payment Structure for Courses over $1500.00

You can pay for any course under $1,500 upfront and in full at enrolment!

Courses above $1,500 are divided into multiple payments. $1,500 is charged upfront during the enrolment process, and the remaining course fee will be charged at 30 days and 60 days.

Example: Course Cost $4000

$1500 Due on Enrolment

$1500 due in 30 days from Enrolment

$1000 due in 60 days from Enrolment

Career Pathway

Career Pathway

Students who successfully complete a Certificate III in Business may be able to pursue the following entry-level career outcomes. These roles often serve as a stepping stone for further advancement in business-related fields.

Students who successfully complete a Certificate III in Business may be able to pursue the following entry-level career outcomes. These roles often serve as a stepping stone for further advancement in business-related fields.

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Receptionist

Be the face and voice of a business, managing front desk operations, answering calls, greeting visitors, and providing essential customer service.

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Accounts Clerk:

Dive into the world of finance by helping manage accounts payable and receivable, processing invoices, and maintaining financial records.

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Data Entry Operator:

Specialise in accurately inputting and managing data for organisations, ensuring that records are up-to-date and easily accessible.

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Administrative Assistant:

Handle day-to-day office tasks such as scheduling, correspondence, and data entry, becoming the go-to person for keeping the office running smoothly.

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Customer Service Officer:

Assist customers with inquiries, process orders, and provide product or service information, ensuring a positive customer experience.

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Personal Assistant:

Support executives by handling many tasks like managing schedules and organizing meetings, making you an indispensable part of the team.

Study Pathway

Study Pathway

Take your career to the next levels

Use your Certificate III in Business as a pathway to higher education — graduates are eligible to enrol in these next-level VET qualifications:

Take your career to the next levels

Use your Certificate III in Business as a pathway to higher education — graduates are eligible to enrol in these next-level VET qualifications:

Ready to enrol?

Ready to enrol?

  • Register your interest

    Fill in our expression of interest form here or call (07) 3117 9722

  • Eligibility Check

    We will check your are eligible for Government funded training.

  • Enrolment Call

    We call you to discuss your enrolment, eligibility for funding and training plan.

    We will also confirm course costs and arrange payment or a payment plan

  • Online Enrolment Form

    We will send you the link to our online enrolment, where you can upload your ID and submit all the details required.

Get in touch with us

Ready to connect with us?

We’re just a message away and can’t wait to hear from you!

Whether you have questions, need assistance, or just want to stay in touch, reach out and send us a message through our contact form, give us a call, or drop us an email. Our friendly team is here to help and make your experience awesome. So don’t be shy—let’s get the conversation started! 📞💌✨

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Contact Us

(07) 3117 9722

Level 2. 14 Smith Street

Mooloolaba QLD 4557

Monday to Friday

8.30am to 4.30pm

Acknowledgement of Country

In the spirit of reconciliation ABHT acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community.

We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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