Certificate III in Hospitality (Restaurant Front of House)
Be the face of the action. Greeting guests, taking orders, pouring wine, pulling shots, and running the floor. The qualification for waitstaff, baristas, and restaurant hosts at every kind of dining venue.
Be the face of the action
Get ready to be the face of the action with our Certificate III in Hospitality, specialising in Front of House. This course trains you to be the ultimate hospitality pro: greeting guests, taking orders, and delivering top-notch service with a smile. Whether you're welcoming diners at a fancy restaurant, serving up coffees in a trendy cafe, or making sure hotel guests have everything they need, you'll have the skills to keep things running smoothly.
From perfecting the art of customer service to handling reservations, table service, wine knowledge, and processing payments, you'll be ready to tackle any front-of-house challenge with confidence. If you thrive in fast-paced environments and love interacting with people, this course is your ticket to an exciting career where every day is full of energy and new experiences.
You'll complete 20 nationally recognised units covering advanced table service, wine knowledge, espresso coffee, cocktails, customer engagement, and the financial transactions side of front-of-house work, preparing you to deliver exceptional dining experiences.
20 nationally recognised units
9 core units that everyone completes, plus 11 electives covering bar operations, table service, espresso coffee, cocktails, food and beverage matching, and more. Total nominal hours: 622.
Elective Units (11)
Packaging rules: 6 units from Group B, plus 2 units from elsewhere in the SIT Training Package or another current Training Package, to make 11 in total.
How you'll study
Delivery, duration, entry requirements, assessment, and work placement at a glance.
Delivery Mode
Training is delivered through face-to-face learning, practical restaurant training, workplace-based learning and independent study.
Training Location
Training takes place at approved ABHT training venues and hospitality workplaces.
Course Duration
Course duration varies depending on your training pathway, previous experience and individual progress.
Attendance
Students are expected to attend all scheduled training sessions and actively participate in practical learning activities.
Practical Training
You'll develop front-of-house restaurant skills in a real hospitality environment while completing workplace-based assessments under industry conditions.
Entry Requirements
There are no formal entry requirements. Students must complete a pre-enrolment LLN assessment and have the language, literacy, numeracy and digital skills to participate in training and assessment.
Assessment
Assessment includes written questions, practical tasks, observations, workplace evidence and practical demonstrations. RPL and Credit Transfer are available for eligible students.
Work Placement
Students enrolled as trainees complete practical training and assessment in their workplace with their employer. Students who are not employed may be required to complete a work placement in an approved hospitality venue, with ABHT able to assist in arranging a suitable placement where required.
Where this qualification takes you
Graduates of this course will receive the nationally recognised SIT30722 - Certificate III in Hospitality (Restaurant Front of House), preparing them for customer-facing roles in restaurants, hotels, cafés, resorts, clubs and other hospitality venues. Career opportunities include:
Food & Beverage Attendant
Working in restaurants, cafes, and hotels serving customers, taking orders, and delivering exceptional customer service.
Front Desk Receptionist
Greet guests, handle check-ins and check-outs, manage reservations, and provide general customer assistance.
Functions & Events Assistant
Assisting in the planning, coordination, and execution of events at hotels, function venues, and event spaces.
Barista
Skilled in preparing and serving a variety of coffee beverages in coffee shops and specialty cafes.
Waiter / Waitress
Focus on table service in restaurants, ensuring a pleasant dining experience for every customer at the table.
Restaurant Host
Greeting guests, managing reservations, taking orders, and delivering exceptional customer service in a fine-dining restaurant.
Take your career to the next level
Use your Certificate III in Hospitality as a stepping stone to higher education. Graduates are eligible to enrol in any of these next-level VET qualifications.
Pick the path that suits how you actually live
We deliver Cert III Hospitality in three flexible formats. All lead to the same nationally recognised qualification.
Three ways to fund your Cert III FOH
Whether you're an apprentice or trainee, a school student, or paying privately, there's a funding pathway that works for you. We'll confirm the exact figures during your enrolment call.
Career Start Apprenticeship / Traineeship
Available if you're employed as an apprentice or trainee in hospitality. Charged at the unit-of-competency hourly rate. Apprenticeship/Traineeship Training Contract required.
School-Based Traineeship
For high school students still enrolled at school. Combine your final school years with paid front-of-house hospitality work and a nationally recognised qualification.
QLD School-Based TraineeshipsFee for Service
If you're not eligible for government funding, pay the full course fee directly. Same nationally recognised outcome. Payment plans available via Ezidebit.
Payment plan structure
If your course is over $1,500, we make payment manageable with a $1,500 deposit at enrolment, followed by a simple payment plan via Ezidebit direct debit.
Important course documents
Read the official ABHT fee schedule and refund policy before enrolling.
From form to first day: how it works
No mystery, no surprises. Here's exactly what happens after you register your interest.
Register your interest
Fill in our expression of interest form, or call (07) 3117 9722 if you'd rather chat.
Eligibility check
We'll check whether you're eligible for government-funded training and help you pick the right stream specialisation.
Enrolment call
We'll discuss your training plan, confirm course costs, and arrange your deposit and payment plan.
Enrolment Induction
Attend an enrolment induction where we'll guide you through the enrolment process, answer your questions, and get you ready to start.
Let's get you started
Register your interest now and we'll be in touch within 1–2 business days.
Register Your Interest NowThe businesses we work with
The Surf Club Mooloolaba
Beach House
Aussie World
Beach Bar
Coolum Beach Bar
Cotton Tree Beach Bar
Meals on Wheels Queensland
Maroochydore Surf Life Saving Club
Kings Beach Bar
Maroochy RSL
The Dock at the Wharf
Sandstone Point Hotel
Psari Restaurant
Spicers Tamarind Retreat
See Restaurant
The Creek
Spicers Clovelly EstateCommon questions
If you're wondering about something else, just ring or message us. We answer real questions from real humans.
Front-of-house roles across restaurants, cafes, hotels, function venues, and events. Common positions include food and beverage attendant, waiter/waitress, barista, restaurant host, front desk receptionist, and functions and events assistant. The qualification is recognised nationally so you can take it anywhere in Australia.
Yes. SITHFAB021 Provide responsible service of alcohol is a core unit in this qualification, so you'll cover the RSA knowledge requirements during the course. Note: liquor licensing certification requirements differ slightly by state and territory, so depending on where you'll be working you may need a short bridging course on top.
Yes. SITHFAB025 (Prepare and serve espresso coffee) and SITHFAB030 (Prepare and serve cocktails) are both available as electives. If you want to be a barista, this qualification gives you formal espresso training. Bartender skills are also covered through SITHFAB022 (Clean and tidy bar areas) and SITHFAB023 (Operate a bar).
No formal entry requirements. You'll need to be able to study in English and complete a workplace component during the course, so access to a hospitality venue at some point is needed. If you're already working in one, that's perfect. If not, we can help connect you with employer partners through our Career Connections network.
It depends on which funding pathway you qualify for. School-Based Traineeships are completely free. Career Start Apprenticeship/Traineeship is charged at $1.60 per nominal hour ($995.20 total non-concessional, $696.64 concessional) but requires you to be employed under a Training Contract. If neither applies, Fee for Service is $4,600 with a $1,500 deposit and Ezidebit payment plan. We'll work out the exact figure for your situation during your enrolment call.
The standard duration is 12 months. Most students complete in that timeframe while working in industry. The pace is flexible: study faster if you can, take a bit longer if you need to. Just let your trainer know what fits your schedule.
Both. Our training is delivered nationally via our online platform, and we also deliver face-to-face in workplaces across Metro and SE QLD. Many students do a combination of online learning and in-person workplace assessment. The qualification is the same either way.
Ready to enrol?
Register your interest, and our team will be in touch within 1–2 business days. Or skip the form and just pick up the phone, we'd love to hear from you.