Retail
From your first day on the shop floor to running the store. Nationally recognised retail qualifications taught by people who've actually worked retail, structured around the work you're already doing.
Retail qualifications that translate to the floor
Retail is one of the largest employers in Australia, and a strong career path for anyone who's good with people, numbers, and a fast pace. Whether you're a sales assistant looking to step up, a senior team member ready to take on management, or a store running on instinct that needs structure, these qualifications give you the framework.
At ABHT we deliver these workplace-based, by trainers who've actually worked retail. Most students complete while they're already in the job. We come to your store to assess, and your day-to-day work becomes the evidence for the qualification.
Pick the level that matches where you are now and where you want to go, or have a chat with us if you're not sure.
Our Retail courses
Two nationally recognised qualifications covering the path from sales assistant to store manager.
Certificate III
Certificate III in Retail
The foundation qualification for working in retail. Customer service, sales techniques, point-of-sale operations, stock management, and the fundamentals of running a productive shift on the shop floor.
Certificate IV
Certificate IV in Retail Management
Step into store management. Lead a team, manage rosters and stock, drive sales performance, run promotions, and own the operational and commercial outcomes of a retail venue.
Let's talk about your retail career path
Have a chat with our team about where you are now and where you want to go. We'll match you to the right qualification. No sales scripts, no pressure.